Vinted Shoppers Share Displeasure Regarding Size Updates

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

This online marketplace has altered its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.

Digital Channels Response

Countless users and merchants have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.

The platform stated the updated approach better aligns with similar services.

They have suggested members to review their products and manually change the size when needed, which has left users frustrated.

Measurement Approach Modifications

Earlier, the measurements included one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.

User Experiences

A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.

Required Changes

A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.

Service Background

The app has more than 100 million members, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods following member complaints.

James Graham
James Graham

A seasoned gambling analyst with over a decade of experience in UK casino markets, specializing in game reviews and responsible betting practices.